Travel insurance

Even if you’re well prepared, your trip may not always go as planned. Make sure that you’re insured! Our partner Allianz Travel will create an insurance quote that’s tailor-made to your travel plans.

Arrange your insurance

Whatever the reason of your trip, KLM and Allianz Travel have joined forces to provide the best insurance and assitance solutions tailored to your needs for travels with peace of mind.

Arrange insurance

Types of insurances

It’s up to you which type of insurance you prefer, so choose the one that fits your travel situation and your needs.

Premier Plan

  • Trip cancellation and modification. Reimbursement of the cost of cancelling or modifying your flight ticket up to SGD 10,000 per person
  • Delayed flight. Reimbursement up to SGD 1,000 in case of delay at departure in less than 12 hours
  • Luggage damage. Reimbursement up to SGD 1,000 in case of delay in less than 12 hours and compensation up to SGD 5,000 in case of damage, theft or loss
  • Repatriation assistance. Organization and payment of your repatriation for you and your family
  • Early or delayed return. Reimbursement of transportation costs to continue your trip or return home
  • Emergency medical expenses. Reimbursement of medical expenses and hospital advances up to SGD 500,000 

Read the full conditions

Value Plan

  • Trip cancellation and modification. Reimbursement of the cost of cancelling or modifying your flight ticket up to SGD 5,000 per person
  • Delayed flight. Reimbursement up to SGD 1,000 in case of delay at departure in less than 12 hours
  • Luggage damage. Reimbursement up to SGD 600 in case of delay in less than 12 hours and compensation up to SGD 3,000 in case of damage, theft or loss Repatriation assistance. Organization and payment of your repatriation for you and your family
  • Early or delayed return. Reimbursement of transportation costs to continue your trip or return home
  • Emergency medical expenses. Reimbursement of medical expenses and hospital advances up to SGD 250,000

Read the full conditions

Frequently asked questions

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Travel insurance may to protect you from certain financial risks and losses that can occur while traveling. Trip cancellation and interruption benefits can reimburse you for non-refundable, pre-paid trip costs (up to the amount of your policy limits) should your trip be cancelled or interrupted for a covered reason. Depending on the travel insurance you purchase, insurance can also provide you with crucial assistance in a medical emergency; reimburse you for losses caused by a covered travel delay, baggage delay or baggage loss/damage; and help in other situations as well (listed in the Terms and Conditions).

Non-refundable costs may include pre-paid trip deposits/payments related to services purchased with KLM that would be lost if you had to cancel prior to trip departure for a covered reason.

This travel insurance policy is designed for you if you are an individual booking one or more flight tickets on the KLM website to travel to any destinations offered by KLM (except destinations excluded by the insurance policy) and if you wish to be protected against potential unforeseen events beyond your control, which could occur before or during your trip.

To be eligible for the insurance, you must be a resident of Singapore.

This insurance policy is not suitable for you if:

  • You participate in certain extreme sports activities or sports competitions during your trip
  • You wish to cover multiple trips within the year
  • Your trip has already started
  • Your trip takes place in a country excluded by the insurance policy
  • You already have another insurance policy that provides the same cover

Depending on the travel insurance you purchase, your policy can provide benefits for a number of situations that may occur before or during your trip. These benefits may include:

  • Trip Cancellation
  • Trip Interruption
  • Emergency Medical Transportation
  • Emergency Medical Expenses
  • Damaged / Lost / Stolen / Delayed Baggage
  • Travel Delay

Note: Not all policies include each benefit listed here. Please see the related Terms & Conditions.

The travel insurance policy only covers people who are named as being insured on the certificate of insurance. Family members and/or travel companions are not covered unless they’re named in the certificate of insurance.

Travel insurance is offered as an option when purchasing your flight tickets. All you have to do is add it to your basket and your tickets will be insured as soon as your purchase has been made.

You can submit a policy cancellation request via the refund page. You will be issued a refund if you cancel within the policy cancellation period shown in your confirmation email, provided no claim has been made and your trip has not started.  Any premiums that have been paid are completely non-refundable.

The insurance policy number is shown in the confirmation e-mail you have received and in the certificate of insurance provided to you after purchasing your insurance.

Please refer to the cover summary in your travel insurance policy Terms & Conditions, which are provided with your confirmation e-mail. You will find all the details of your policy, including benefits, coverage limits, covered reasons and exclusions.